When a refund may be reviewed
- Duplicate purchase
- Payment completed after checkout opens but license key not delivered
- License activation problems that cannot be resolved
- Technical issues that prevent the app from being used as described
V1 policy draft
Refund Policy
Checkout is not open yet. After purchase is available, BruhBoard V1 will use manual license key delivery. If something goes wrong, please contact support first.
When a refund may be limited
- License key has already been delivered and successfully activated
- Purchase information cannot be verified
- Request is unrelated to a technical or delivery issue
- Request is made after an unreasonable delay
What to include
When contacting support after purchase, include the email used for payment, payment date, transaction reference if available, and a short description of the problem.